While listening to music if I get a call the call quality will be terrible no matter connection quality. Then the music sound quality is equally bad when going back to music. Only fix I have currently found is to disconnect or stop phone bluetooth and reconnect. I have a samsung note 9. My cheap walmart earbuds worked better than these do. If just using for phone or just using for call they sound great. The person on the other end of the calls say the sound of terrible. Help me please or l will return these over priced earbuds
Bose product name
App Version 4.3.4
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Detailed description of the issue and steps to reproduce
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
When did you start to experience the issue? Did it work correctly previously?
Paid $180 for these headphones and the quality of phone calls is garbage. Nobody can ever hear me. I have $5 headphones that are crystal clear. This is extremely frustrating. In a quiet environment people can't hear me. Unbelievable