Bose 700 red death light, not the mic button

What do I need to do? The app and remote do not work, and my tv doesn’t even recognize it as a source. Solid red light, and it definitely is not the mic button...

 

As you might expect. Unplug the power cord , wait for like 5mins, plug it back in, solved? 

If not, refering to the manual a constant red indicator means "pick up your phone and call the support hotline"