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Bose product name
Bose companion 5 multimedia speakers sys
Country
Mexico
Firmware Version
App Version
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Detailed description of the issue and steps to reproduce
The led indicator on the pod is off, tried to reset it and when I do, red led light turns on for 3 seconds and then turns off
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
-
When did you start to experience the issue? Did it work correctly previously?
Was working perfect yesterday
Any troubleshooting steps you took
Yes, reseting by disconcting first the pod then the power chord, also tried changing power outlets