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Bose product name
Bose L1
Country
Australia
Firmware Version
App Version
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Detailed description of the issue and steps to reproduce
Playing at a small gig. During a break it simply stopped working . I had no power.
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)at a small community gig
When did you start to experience the issue? Did it work correctly previously?it was working fine for the first two sets.
Any troubleshooting steps you took
Checked all leads and fuses. Turned off for awhile and then tried again. I rang Bose Aust and was simply told it’s an old model and we don’t have parts any more. I had this issue previously a few years back and BOSE were most helpful . they did say “this never happens”. I was so happy with the service from BOSE and have been extremly happy with my unit. To be told we can’t help you buy a new one is very upsettin