Bose L1 Pro 8 will not power on

 

Bose product name

 

Country

 

Detailed description of the issue and steps to reproduce

 

When did you start to experience the issue? Did it work correctly previously?

 

Additional gear used (e.g. instruments, mics, FX pedals, etc.)

Where did you experience the issue? (e.g. home, bar, performance hall, etc.)

 

Any troubleshooting steps you took

 

What devices were you using that were affected and what version are they on? (Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

 

App Version

 

Firmware Version

 

I have an L1 Pro8. Last Sunday, it turned itself off. The lights on the back of the unit flash once only, intermittently approx once per 33 secs. Bluetooth (white), Power (red), Phantom (white). Phantom light also flashes in between that cycle, once approx every 7 - 10 seconds. Pressing the Power button does nothing, and the unit will not power on. Prior to this behaviour it had been working fine for about 10mins, with a mic cable plugged in, in an air conditioned room, so not overheated. Then I plugged in a guitar cable. And that's when it turned off. Prior to Sunday, it powered on and off perfectly. I've followed all the troubleshooting info from Bose. Google searches for this problem have turned up nothing. Has anyone seen this happen before or know what the problem could be? It was purchased on 17/5/21. Thanks in advance.

Hello TraceyH, 

 

This sounds like a potential hardware failure to me. I would suggest calling your local Bose support team to organize service, looks like it would still be covered under warranty.

 

Hope this helps!