wrote:
I'm currently using my 700's with a MSI home built gaming rig. The MSI motherboard doesn't have onboard Bluetooth so I have a cheap USB 5.0 dongle and since switching from an iMac this cracking has made my cans unable. But since disabling everything but "Screen Speakers" or "Headphones" the cracking had 100% gone.
To do this I pressed Windows Key and typed in "Manage Sound Devices"
Then disable everything but your speakers and headphone. This includes "Headset" or "AG Audio"
Hope this helps someone else
What I found that has worked for me, is more simple than you'll probably believe.
Issue Description
When beginning to use my Bose 700's with my Windows 10 work laptop for the day, my audio would come through crystal clear. I frequently listen to background noise from an amazing site called MyNoise.net the link is to one of my favorite generators called "thunder-Noise-Generator". I promise the site is 100% safe. I have used it for over a year and have a paid membership for access to all the sounds/generators.
Anyway, I start my day with my sound generator playing through my Bose 700 headphones and all is well. Then things go haywire. I started to notice that after online virtual meetings (e.g., Zoom, Webex, Microsoft Teams, Slack, etc.) my meeting would end and my thunderstorm noises would start playing again only now they were crackling like Rice Krispies™ inside a metal can. I'm talking hisses, pops, crackles, and sounding like a VoIP call from the late 90s!
The Golden Solution
I found the solution after a few weeks of fighting tooth and nail to figure out what the hell was going on. Turns out, when you connect your Bose 700 headphones to Windows 10 via Bluetooth, you end up with not one (1) but two (2) devices for audio input/output. And those devices are meant for two different uses.
Device Names: these are the approximate audio device names you should see after connecting your BOSE 700s
- Headphones (<nickname of headphones from BOSE Music app> Stereo)
- this one is used for regular music / audio enjoyment
- Hands Free Audio (<nickname>)
- this one is used for virtual meetings and VoIP calls
In a nutshell, my computer would sometimes switch to Hands-Free BOSE for a virtual meeting, and everything would be great during the meeting. But when I ended or disconnected from the meeting the audio wouldn't switch back to Headphones / Headset (Stereo), and the Hands Free audio was awful while listening to podcasts, sound generators, YouTube, you name it.
All I did to fix it was specifically configure each of my meeting applications (e.g., Zoom, Webex, whatever) to use the Hands Free audio device, and then set Windows to just use the Headphones (Stereo) device. And all has been happy since.
**Note About the Bizarre Unknown Services:As for the weird services and whatnot, don't mess with them. They really don't have anything to do with it. Just leave them be, and try the above. Hope this helps some people!
