Bose qc30 rubber coming off

Hey all. 

I’ve been given these headphones from a family member as they have upgraded however the rubber casing is coming off quite badly 


Does anyone know of a fix for this? 



Hi ,


Thank you for taking the time to post and welcome to the Bose Community.


I apologize for the issue you're having with the rubber casing on the QuietControl 30 headphones - we can certainly have that looked into for you. Depending on the warranty situation with your product, they'll be various options for what steps to take next to have this resolved.


My best advice would be contacting our Customer Service team for your region, who will be happy to provide you further assistance regarding this.


To find the best contact information, go to Global Contact Us > Select your country > Scroll to the bottom of the page > Click 'Contact Us'.


Let me know if you have any further questions regarding this.


Warm regards,
Sam F - Community Support

Thank you. I have sorted it now and they are sending me a replacement.


Thank you anyway



Thank you for reaching out and welcome to the Bose Community.


We have merged the thread you have created with another as we like to keep all relevant topics together for ease of users adding comments and feedback. Check out the steps on this thread here to resolve your issue.


Kind Regards,

Community Admin