Bose S1 Pro - IOS 14.3 - Connect App Not Connection / Pairing / Party Mode

Portable PA
1

 

Bose product name - Bose S1 Pro

 

Country - Canada

 

Firmware Version - 14

 

App Version - 14

 

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.) - IOS 14.3

I have 2 S1 Pros and have always worked with the app.  I have a new Iphone 12 with IOS 14.3 and now the Connect App does not recognize any of my S1's, thus I cannot connect to them, pair them or play them in party mode.

 

They are both connected to my bluetooth but in the app when it says drag to connect .. it keeps saying cannot find and connect to bluetooth.

 

I can play through my phone seperately but cannot use the speakers through the connect app.  Really missing being able to play and pair in party mode.  THE ONLY REASON I BOUGHT 2!!!

 

Please HELP

 

 

2

HI Bose .. I received an email from Dylan at Bose support but trying to reply ... the email addy gets returned?

3

Also tried responding to Dylan here and it says .. Dylan not enabled to receive DMs ... soooo I cannot reply to anyone for help?