We bought a Pro 32 and Sub 1 earlier this year. On a couple of occasions the Sub 1 has flashed red and then cut out completely. Somebody suggested updating the firmware. But I can't see an update to the firmware. I've downloaded the Bose Updater but can't see how to update the firmware to the Sub 1?
Hi Hayleyj,
Welcome to the Bose forum! Thank you for joining us. Instructions on how to update the L1 Pro32 with Sub1 bass module can be found on the Bose support website here.
If you're still having trouble performing the firmware update, please contact your regional customer support team for on-call support.
Hope this helps!