Bose T1 Tonematch Master Out Low Audio

Last night I played a venue where I can hook in to a house PA. Plugged my master out into their input - no signal. They insisted their system was operational.

I took my master out and ran it in to my backup mixer. On the backup mixer I had to crank the gain all the way up, crank the channel volume all the way up and crank the master volume all the way up to get a signal through to the house.

Is this a known issue with T1 Master Out, or is mine broken?

In googling, I see that I have the option of setting the master out to Pre-Master Volume or Post-Mast Volume, but nobody, including Bose, describes what those two options mean.

Yes, the Bose T1 manual does not elaborate on these functions. I believe (and I’m no expert, just a user) that Pre-Master Volume is the ‘dry’ signal, without effects. Post-Master Volume is the entire signal with all effects added. In other words, Pre-Master bypasses all effects.

I hope that helps you.

I always keep my setting on Post-Master so that the entire signal goes out.

I posted to a different forum and got the answer.

Pre-master and post-master have the same effects, eq, etc. Pre is a set volume, post volume is controlled by the master volume on the T1.

Situations like a house system in a restaurant, I want to use pre, so the house volume stays consistent regardless of my T1 volume.

https://www.acousticguitarforum.com/forums/showthread.php?p=7642166#post7642166