Cannot Connect to processor until rebooted

Hi. I have a number of sites that have reported that they cannot connect CSD to their processors until they have rebooted it. This has happened in multi-processor systems ( resulting in a hang and fail to connect) and in single processor systems. In all cases the processors have been working for long times, and external control systems (Crestron etc) are still communicating and operating the unit. It seems the ESP880 is the most common processor suffering from this, but that could be a coincidence.

I would appreciate any thoughts or tests that we can conduct to see if we have ports closing preventing the UI connection or any other thoughts. 

Thanks, Steve

Hello Steve,

I will send you a private message to gather more information.