Crackling on Tonematch

Portable PA
1

Hi, I have noticed that channel 2 on my tonematch produces an unacceptable crackling noise even when nothing is plugged into the input.
I have tried restoring the tonematch to factory presets, and the problem is still there. I have compared all 4 inputs and only channel 2 creates the noise. I can obviously avoid using channel 2 at gigs, but it’s not a good solution.

Any ideas?

Thanks,
Adam

L1 model II

2

Hi Adam,

Sorry to hear about your problem with the T1®.

If there is a crackling sound only on one T1® Channel even when there is no physical connection to that Channel, I think you will have to call L1® Support.

Note: They are not available tomorrow (Thanksgiving Day Holiday).


Call Bose® Product & Technical Support at (877) 335-2673 (U.S. and Canada only)
Monday-Friday: 8:30 AM - 9:00 PM ET
Saturday 9:00 AM - 5:00 PM ET
Currently no support available on Sunday

3

Hi Adam,

I just noticed that you are in the UK.
http://www.adamdawson.co.uk/

Please follow this link for
L1® Support Resources in the UK

4

Hi ST,

Just to let you know we have arranged for this T1 to be repaired and Adam has a loan unit to keep him gigging.

All the best and keep up the good work, Andy

5

Great News Andy,

It’s good to know that you are taking care of Adam.

Thanks for the update.

ST

6

I know it’s been a while, but my unit has this fault, and it’s intermittent .

Can you shed light on what the problem was ??

There are 3 of us on another thread on this forum experiencing the same issue…

Cheers

Doddsy

7

Hello

i am a working musician and am have the exact same issue with crackling in ch 2 of my tonematch even with nothing plugged in. Was a solution found to this issue?

8

Hi ByanB,

Welcome to the forum! Sorry you're having this problem. 

Does this issue still occur if channel 2 is FX-muted?

If so, I recommend performing a factory reset on the mixer before proceeding with any service options.

Hope this helps!