CSD Not getting MSA12X data

Professional Installed
1

Hi. Steve from Australia here. 

I am not able to program CSD from Modeler using the "Send to CSD" button on MSA12X Properties/Beam tab. I have Modeler 6.11.6 and CSD 5.8.2 both reinstalled freshly. I have tried all combinations of starting Modeler then CSD, selecting ArenaMatch and ShowMatch etc. 

Any thoughts would be appreciated. Thanks, Steve  

2

Hello Steve,

 

We have seen this once before and in that case the customer exchanged laptops.


Hope you can provide us more information on the computer / installed-running software / was it working before and if so, what has changed.

 

BR
Arno