is the Dante Network card compatible with the Bose Controlspace ESP-88 Rev. C or do we need to use a ESP-00 or above?
currently have one installed in a ESP88(C) and can’t seem to get any connection with the ESP after installing the dante card.
ESP is full with cards as followed
general:
DSPx4 expansion
2x GPIO
slot expansions:
Slot 1-2 : 4in/4out/4x4 module (295619 revB)
Slot 3-4 : 4in/4out/4x4 module (295619 revB)
Slot 5 : HQ in module 275787-001 Rev-B
Slot 6 : Dante Network Carrier Card Rev.0 CC-E 370270-0010 with Brooklyn-II REV 3B installed
Slot 7 : Bose Controlspace Dolby/DTS Module
Slot 8 : ESP Link ADAT-IO Rev A
got the upgraded ASTEC LPT83 power supply with none noise making fan installed.
ps.
Dante card is reachable & firmware updated, tried all network modes (lagacy/renduntant etc.), ESP itself is working because it’s sending signal trough in general analog zones and the zones are controllable via there assigned CC16 zone controller… (tested) only no network traffic with CSD software & CC64’s possible.
update:
had another ESP-88 also a rev C, installed all the cards in there, got a network connection with ESP > CSD now and Dante controller sees the Dantecard in the ESP only when uploading i get the message that te slot is empty and no audio input is detected when i ignore the upload message of the empty slot.
Hi Jeroen,
I have an ESP88C in my demo gear that works as it should. I don’t have the cinema card, but it has one 4x4, 3 input cards, Dante, ESPLink and the DSP expansion card and uses 7 slots and all but 4 analog or 8 digital routing slots.
You have probably already looked into this, but with your configuration, you will only be able to get 16 Dante channels total (8 x 8, 16 in or 16 out). I have mine set up as 8 x 8 in order to make a fully physically populated chassis work for me. If the ESP88C “thinks” that the card is set for 16 x 16, you are over the DSP processing limit and it may prevent proper communications or even the ability for the ESP (and CSD) to see the card. I am only guessing, of course, but you may have to pull a card or two to allow a new “properties” selection to be chosen for the Dante card. Once it is set for a lower channel count and you push the blank file in, you can add the rest of your cards, rescan, push the blank file in and all should be okay assuming a normally functioning chassis.
Also, you did not mention running the card carrier update - and perhaps you did this already - but just to be sure, you might want to check it by running IOCardPgm.exe. It is found here:
C:\Program Files (x86)\Bose\ControlSpace 4.4.1\bin\IOCardPgm=>IOCardPgm.exe
Hope this helps.
Best regards,
Dave
Hi Dave,
Tried it all, had some hope with your idea of removing some cards to free up channels so i removed the cinema card, ESP link and 1 4ch EDR input… but no success.
even with only the dante card in slot 1 of the chassis it can’t seem to find it in CSD 4.4.1 (tried it on 2 ESP88(c)'s
the firmware update program can’t find the Dante card either but dante controller sees the card and i can send audio to it with Dante’s virtual sound card on my windows machine.
any more idea’s ?
tanx in advance,
Jeroen.
Hi Jeroen,
Unfortunately, I am pretty much out of ammunition. It sounds as though you have tried the usual suspects. Perhaps Arno has some ideas.
At this point, my approach tends to be more of the same: pulling all but the basic cards out of the ESP88, scanning the hardware and pushing the blank file in, powering down, adding the Dante Card, and re-scanning the hardware to see if it shows up. If it does, push the updated blank file in. If not, try connecting to the Dante Card primary and connect the Dante secondary to the ESP88 LAN port and scan again to see if this changes anything. (I realize that if it does, it is a mystery as to why it showed up this way.)
You are probably running the IOCardPgm.exe in “Advanced” mode already - which I prefer to do in these instances just to see another more detailed acknowledgement of what is actually running inside the ESP chassis. You probably know this already - but for those also reading this post - you can launch the IOCardPgm utility in advanced mode from either a command line prompt - or make it slightly easier to access repeatedly by creating a shortcut on your desktop for the IOCardPgm.exe, right clicking on the newly created shortcut and selecting “Properties”. In the “Target:” window, at the end of the text, add <space>-adv. It will look like this:
“C:\Program Files (x86)\Bose\ControlSpace 4.4.1\bin\IOCardPgm\IOCardPgm.exe” -adv
When you launch the IOCardPgm from this modified shortcut, it will allow you to see what each card slot has plugged into that position as well as the loaded and latest versions of the card carrier firmware for each one.
Something that I learned from Rob Brooks which cleared up some confusion for me is that "the IOCardPgm updates firmware on the card itself – not the host chassis. Each card in the legacy ESP has a little microprocessor on it. In respect of the Dante card – this handles the communication between the Dante portion of the card up to the main ESP processor."
So if none of the above works, you might try plugging that Dante card into an ESP00II and run the IOCardPgm utility in that chassis to get it set-up - and also run the latest Dante (Bose) Firmware - currently 1.3.2 with your preferred IP address and desired operation mode. Then pull the card out and try it again in the ESP88. If it works in the ESP00II but not in the ESP88, perhaps your ESP88 is not truly a “C” version. I realize that labels and serial numbers generally indicate what is, but every now and then … <smile>
Best regards,
Dave
Hi Jeroen,
Thank you for bringing the equipment to my office.
The first ESP88 I tested was not an ESP88C, but a ESP88.
So that would not work.
The second ESP88 was a ESP88C.
I removed all cards expect the Dante card and and a direct connection between ESP88C (LAN port) and my laptop.
When connection I received the pop-up that the card needed to be updated from v2 to v8 using the IOCardPgm.exe
I started this program as Administrator (right mouse click on application and select “Run as Administrator”)
Update was successful and I could connect to the ESP and the Dante card was detected.
Then I mounted all cards back in and connected again and all cards were detected.
Next step: connected the Primary port of the Dante card to a switch and made a link between Dante secondary card to the ESP88C LAN port. PC connected to the switch. Dante network mode: Legacy. Made a connection and all worked fine.
Also Dante audio from Laptop (DVS) to ESP88C.
I think the problem might have occurred when you tried to update the Dante card (IOCardPmg.exe) through the Dante Primary port, instead of the LAN port of the ESP88C.