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Bose product name EX-1280C
Country US
Firmware Version v2.340
App Version 5.9.1.33340
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Detailed description of the issue and steps to reproduce
Download CSD 5.9.1, update firmware of 1280C, after update it reports as 1280 instead of 1280C
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
n/a
When did you start to experience the issue? Did it work correctly previously?
it was working perfectly before the firmware update, now its a paperweight
Any troubleshooting steps you took
Attempted to downgrade firmware but it is still reporting as a 1280