Firmware 1.4.1 Announcement and discussion

Available today - 2017-07-19

 

There are two updates:

  • Bose Hear app version 1.2.2
  • Hearphones firmware update 1.4.1

 

You need to install Bose Hear app version 1.2.2 to update your Hearphones to firmware version 1.4.1.

 

For best results, please follow these steps to ensure your Hearphones stay connected to the phone or tablet running the Bose Hear app.

  • Charge your Hearphones to 100% before you install updates
  • Disconnect your Hearphones from the charger, make sure it is on, and place it beside your phone or tablet.
  • Use the Bose Hear app Settings to set auto off to NEVER. You can put it back to your preferred setting after the update.
  • Keep the Bose Hear app in the foreground on your phone or tablet. It's okay if it's running in the background but if you close it or force-quit this update will have to start over when you start the app again.
  • Keep your Hearphones beside the phone or tablet during the update. This can take up to an hour in total. We're doing this to maintain a good connection. Otherwise, you could walk out of range or encounter interference that can break the connection and force the process to restart.
  • Check back after an hour to see if the update has completed.

 

 

To get the latest version of Bose Hear, go to the App Store or Google Play and search for Bose Hear.  Depending on the settings on your device, the Bose Hear app my update automatically. Otherwise, you must choose to install it.

 

When you open the updated Bose Hear app, it will automatically download firmware version 1.4.1.  Once that is downloaded you can update your Hearphones.

 

Bose Hear app version 1.2.2

Release Notes:

  • New connection user experience
    • Rather than connecting in the app via the old “drag to connect” method, there is now a big black and white button that says “Connect Product”.
  • Bug Fixes and Improvements

 

Bose Hearphones firmware 1.4.1

Release Notes:

  • Resolved Bug: the battery would drain after charging if the Hearphones weren’t used

 

Please reply to this post if you have any question about these updates.

Thank you.

ST

 

Previous release notes