Before creating a new topic, please search the Community to avoid creating duplicate threads. If you are posting about a problem, the more of the below details you can include (if applicable) the easier it will be for others to try and help. Go to https://bose.life/2K1GbJl for a helpful post on how to find relevant information, including your firmware and app version information!
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Bose product name
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Country
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Firmware Version
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App Version
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What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Detailed description of the issue and steps to reproduce
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What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
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When did you start to experience the issue? Did it work correctly previously?
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Any troubleshooting steps you took
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