Bose product name: Bose V35 Whole House System
Firmware Version: ????
(1.0.7, 4.8.1, 1.7.0, etc.)
(4.1.1, 13.0.2, etc.)
What devices were you using that were affected and what version are they on
Bose Universal Remote trying to control comcast cable Box
Detailed description of the issue and steps to reproduce: I have a Bose V35 whole house system with the Bose IR universal remote. About a year ago Comcast provided a new cable box. Not sure who manufactures this box, but it will only handle RF signals. The remote that came with the the cable box will control the volume on the Bose, but that is the only function that will work. I would like the Bose remote to control the cable box. The cable box has the following nomenclature:
XG1v4-A Model AX014ANC. I updated the Bose firmware about a year ago. I am not sure if I have the most current version.
What environment do you experience the issue in?
When did you start to experience the issue? When Comcast provided a new cable box. Did it work correctly previously? Yes, but I believe that cable box was IR
Any troubleshooting steps you took