I've been using the L1 Classic for some time. It remains in place, i.e. I do not move it around so the cabling should be fine. I have a single bass unit on it.
Last night we were practicing at a low volume. (It's always at a low volume in fact.) In the middle of playing, the volume went to zero and all lights went off. Luckily I had my S1 Pro handy and we used that to continue practice. It worked great!
Now, I'm looking for assistance in trouble shooting this. It seems to me like a fuse or power supply issue since the on/off switch does nothing now. No lights, no sound on the speaker, no nothing. I understand that Bose no longer supports this unit so I could use some help.
1. Is there any documentation available on opening up the base unit, checking fuses, etc.
2. Are schematics available for the unit?
3. Has anyone had this experience and fixed it?
4. Does anyone know where I could have it serviced if I can't track down the issue. (I'm in San Diego)
5. Will Bose tech support still help with this even though they don't service these units?
That fuse looks like it pops out when it blows? It says "push" but I have not been able to get it to pop out. On another post I saw that the phantom mic voltage light illuminated even though the LEDs did not. I checked that and indeed, I get a faint red blinking on the phantom voltage lights. This would indicate that the fuse is not blown.
It seems like the power supply is a problem child for this unit and is a common failure point. I've seen a number of write ups on it. Here's a write up on the fix. (https://lensprojects.com/2016/08/25/bose-l1-repair/)
It's really a disappointment that Bose doesn't support customers who spent a lot of money on this equipment, especially when the problem appears to be well known and common. Giving some small percentage off on a complete new system doesn't make me feel much better. It's like Ford saying sorry, we won't fix your carb but we'll give you a deal on a new car. Huh?
Thanks again for the suggestion. If anyone knows of a good repair shop in San Diego, please let me know.
To remove the fuse you use a screwdriver to slightly depress and turn the fuse holder.
The other symptoms you mention do suggest you have an internal failure.
A quick read through at the site you linked to suggests there are techs scattered about with the knowledge to make repairs. I hope you can find one you can work with.