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Bose product name
Country
Firmware Version
App Version
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Detailed description of the issue and steps to reproduce
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
Home
When did you start to experience the issue? Did it work correctly previously?
Used it for a gig last week and it was perfect.
Any troubleshooting steps you took
None.
Used my L1 Compact at a gig last week and it performed perfectly.
However, when I got it home and plugged it in there was a buzzing sound from the instrument channel even when nothing else is connected.
The noise increases as the volume is turned up, to the extent that the green light comes on after about half way.
When I touch a metal part of the casing the noise decreases slightly.
I have another L1 Compact (to run my keyboard in stereo) and have even swapped the mains lead and also plugged my other one into the same outlet in desperation, but no difference.
Any help/ advice gratefully received!
Many thanks in advance.