L1 Model 2 sound garbled

I have a L1 Model 2 sound tower with bass. The sound is garbled, mostly the vocals.

Here is a YouTube video I recorded:

https://youtu.be/nsEx1mZ1Eb0

Is this broken? Can I get it fixed?

Hi, erceth.

Thank you for joining the Bose Portable PA Community.  Welcome.

@erceth posted:

I have a L1 Model 2 sound tower with bass. The sound is garbled, mostly the vocals.

Here is a YouTube video I recorded:

https://youtu.be/nsEx1mZ1Eb0

Is this broken? Can I get it fixed?

From your video it looks like you need a different cable from the computer headphone jack output to the T1.

The grey and red ends should be connected to T1 channel 4/5.

Please see See: Backing Tracks for more details.

Does that help?
ST

Thank you for your response. I do not have that cable right now, I will need to acquire one. Once I do I will verify on here if it works.

I got that cable, totally works now! Thanks!

Hi, erceth.

Thanks for coming back to tell us you got things working.

Please tell us about your music.

Thanks,

ST