What can I say, I put all my eggs in one basket, and now I am sitting here scrambling for a PA for my next gig. I am not fortunate enough to have the money to carry “2” Bose systems in the event one dies. The sound is second to none, dependability is the big question.
Hi Mister “D”,
I’m sorry to hear that your Model II has died. Have you talked to Bose Support about it?
Call Bose® Product & Technical Support at (877) 335-2673 (U.S. and Canada only)
Monday-Friday: 8:30 AM - 9:00 PM ET
Saturday 9:00 AM - 5:00 PM ET
Currently no support available on Sunday
quote:Originally posted by Mister "D":
What can I say, I put all my eggs in one basket, and now I am sitting here scrambling for a PA for my next gig..........
Unfortunately **** happens, always have a plan 'B'.
All systems are prone to breakdown at some time or another no matter how expensive they are and you should always be prepared for that, there is not one bit of my whole setup that would stop me in my tracks if it failed as I have backup.
I have had my Bose systems for many years and it gets used a lot, 2-3 times a week on average and sometimes more, it stay in my van and gets carted everywhere I go. After all this I am happy to say that I have only ever suffered one problem which was sorted out by Bose in a very short turnaround period. Reliability is not a problem with Bose equipment and is as good as any other if not better.
I've seen guys come unstuck because of a lead breakdown when they didn't have a spare to replace it there's no excuse for that. I understand that you may not be able to afford a second Bose system but you should have a plan for the inevitable .... something's gonna fail sometime. Make plans for a standby system to borrow, hire or buy a cheaper setup for this purpose.
Do not doubt the reliability of the Bose it's solid.
Hey Mister D. Can you tell us how it happened?
Yes ST, The unit is at Bose for repair at this moment. 2 to 3 weeks they told me. It is not under warranty which I knew because I purchased the unit as “NEW” in 2010 from a independent music store. Imagine my surprise when Bose informed me it was a 2007 unit. Now I know if it was sitting around in there warehouse and not being used it is still technically NEW. But I don’t know if they sold me there demo or not. The reason I question this now is the T1 they sold me with it I had to return to them after a week.
How did it happen valvenerd? I was going over a couple of songs in my music room last Saturday night getting ready for a benefit the next day when it quit in the middle of a song. I wound up doing an acoustic show for the benefit. I don’t think that will work at the Hilton if it dies there.
quote:Originally posted by Eric'sson:quote:Originally posted by Mister "D":
What can I say, I put all my eggs in one basket, and now I am sitting here scrambling for a PA for my next gig..........
Unfortunately **** happens, always have a plan 'B'.
All systems are prone to breakdown at some time or another no matter how expensive they are and you should always be prepared for that, there is not one bit of my whole setup that would stop me in my tracks if it failed as I have backup.
I have had my Bose systems for many years and it gets used a lot, 2-3 times a week on average and sometimes more, it stay in my van and gets carted everywhere I go. After all this I am happy to say that I have only ever suffered one problem which was sorted out by Bose in a very short turnaround period. Reliability is not a problem with Bose equipment and is as good as any other if not better.
I've seen guys come unstuck because of a lead breakdown when they didn't have a spare to replace it there's no excuse for that. I understand that you may not be able to afford a second Bose system but you should have a plan for the inevitable .... something's gonna fail sometime. Make plans for a standby system to borrow, hire or buy a cheaper setup for this purpose.
Do not doubt the reliability of the Bose it's solid.
Please, you are not talking to an amateur here. I have been playing and singing for over 30 years with my own band and I have been in many situations with equipment failures. And I have always found a way around each and every failure. As I did this time. When you have a full band with the equipment to run it there is always a way around failures. When a power amp goes on a full system, you just cable around it to another power amp. When the Bose power amp goes, you are dead in the water. Oh, unless you have the cash to purchase 2 systems in case, or is it "WHEN" it fails. So goes the portability of the Bose if you have to carry 2 systems with you. I guess I should have kept my trailer.
I am glad you have had yours for many years with no problems. And yes, I will be taking 2 systems with me from now on. I have had my Bose for "5", with no problems. I had my previous system for "25" years with no problems. Yes, you even said it, it is inevitable that the Bose is going to fail, I was just hoping it would have made it for more than 5 years.
And yes, I will doubt the reliability of the "Bose" from this point forward. It's like that pet that you have loved and taken care of for years and then one day it bites you. You will never trust that pet fully again. Just my opinion.
I’m with Mister"D" on this one.
I recently had a Model II go down. After setup and tuning, hit the mute and when show time came, hit the mute and nothing happened. The T1 was still lit and functioning but nothing from the Model II.
In days past one component usually did not impact the performance a great deal. With an L1 failure you must have a complete new power stand.
I was lucky, a guitar playing friend was coming by to sit in and had his Compact with him. I used the Compact and he played through a guitar amp, and the show went on.
Feel like Bose knows by now what the typical failure is. Maybe they have taken steps to improve certain critical components that have shown weakness in past production runs. Or, … maybe the failures are random. What ever the case I would love to see a redesign that included easy replaceable critical component circuit boards that could be purchased separately and replaced easily. It would be much easier and affordable to carry replacement parts than a complete system. … Which I do now. Can’t take the risk of failure without backup.
…
quote:Originally posted by Oldghm:
I'm with Mister"D" on this one.
I recently had a Model II go down. After setup and tuning, hit the mute and when show time came, hit the mute and nothing happened. The T1 was still lit and functioning but nothing from the Model II.
In days past one component usually did not impact the performance a great deal. With an L1 failure you must have a complete new power stand.
I was lucky, a guitar playing friend was coming by to sit in and had his Compact with him. I used the Compact and he played through a guitar amp, and the show went on.
Feel like Bose knows by now what the typical failure is. Maybe they have taken steps to improve certain critical components that have shown weakness in past production runs. Or, ..... maybe the failures are random. What ever the case I would love to see a redesign that included easy replaceable critical component circuit boards that could be purchased separately and replaced easily. It would be much easier and affordable to carry replacement parts than a complete system. ................ Which I do now. Can't take the risk of failure without backup.
..
Thanks Oldghm.
I feel the same way. But this is a problem that Bose does not care about, or chooses to ignore it.
So, my Bose made it back. I think this is the point where I am supposed to be overjoyed that I have it back?! Then why do I feel violated? Not to mention over $300.00 lighter. And I am supposed to feel good about that also. Only 300 dollars to fix a 2500 dollar system!!! Oh but I was told I would get a paper telling me what was wrong with my power stand. It is just a generic “statement of work” that doesn’t tell you anything. I guess I would feel better if they told me something. Pretty good little revenue generator for the L1 division of Bose I would say.
Now to pull the blinders off and really evaluate what kind of system this is.
As a solo musician I can say that the sound is second to none. And the fact that you can set it behind you is invaluable. Saying that, the bookings that I played while my “Rock Solid Bose” was in for repair went great with a regular PA system, the general public didn’t notice. I got 3 more bookings from my 2 private parties this past weekend. From what I saw on wiki, the L1 Model II came out in 2007. Even though I purchased mine and registered it 2010 I somehow got a 2007 model. Now Bose says they do ship out units that old. And the Independent Music Store I bought mine from had no comment about when I e-mailed them. The first 3 years I owned the system it was used only in my studio. This thing has been handled with kid gloves. I just thanked my lucky stars this thing didn’t die while I was playing at the Hilton.
So unless you’re a karaoke singer that talks the venues into letting you come in and play for tips and it doesn’t matter when it fails. Or you have enough spare greenbacks in your pockets to purchase 2 BOSE systems. You BETTER have some sort of back-up for this system. As I said before, it is not a matter of if it will fail, but when.
We are consolidating two threads that seem to be attracting duplicate posts.
Please see Mister “D”'s later thread: The test of time has spoken.
This thread is now closed.