Hi,
I recently got an L1 Pro 16. I love it, but it won’t connect to the mix app. I’ve updated my phone, and updated the L1, and I’ve restarted them both, including a factory reboot on the Bose. I press the button on the L1, and press connect in the mix app and it says unable to connect. I can play music on the L1 via Bluetooth but the mix app won’t connect. Any help is appreciated!
Hi again Sam,
You may need to go into your phone's Bluetooth settings and delete your L1 Pro16 device, then start over, using the Mix App first. The L1 Pro systems have two separate connections -- you should first connect the Mix App to the device "LE - L1 Pro16", and then pair your phone to the device "L1 Pro16" for playback.
If you've already tried this and it didn't work, then hopefully someone else will chime in. I don't have a system to test with.
Does that help?