Lost Connections

I've updated the firmware & tried everything I can think of, but I'm finding myself just not able to rely on these headphones for meetings because it's almost guaranteed that the connection will spontaneously drop, and cause everyone to have to wait for me while I try to clear the bluetooth memory & reconnect. I'm opting for $15 earbuds over the $300 Bose Quiet Comfort, because the connection to my Macbook Pro is just far more reliable. I thought I'd try one more attempt at finding an answer to this before I just sell these & go with Apple's Airpods. I really prefer these, but I can't stand the unreliable Bluetooth connectivity.


Model: QuietComfort 35


Country: USA


Firmware Version 4.8.1


App Version: latest; don't know


What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce


What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)


When did you start to experience the issue? Did it work correctly previously?


Any troubleshooting steps you took