My new headphones haven't charged after 2.5 hours!

I was so excited to get my headphones at 5pm today. I plugged them into my laptop and 2.5 hours later, the little white light is still blinking. Am I doing something wrong? 


I'm disappointed that they don't come with a wall charger. I'd like to use my phone charger, but I'm afraid of using the wrong type. 


Do they charge more quickly with a phone charger? And if so, is there any danger in using the wrong phone charger? How do I know if it's the right phone charger?


Bose product name


700 headphones


Country - USA


Firmware Version

(1.0.7, 4.8.1, 1.7.0, etc.)

I haven't the vaguest idea.


App Version

(4.1.1, 13.0.2, etc.)

I don't know. The app won't do anything until I pair it with the headphones and it won't pair them until the headphones are charged.


What devices were you using that were affected and what version are they on

(Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

I am trying to charge my 700 headphones by plugging them into a USB port on my old HP Pavilion laptop.


Detailed description of the issue and steps to reproduce


I received my brand new 700 headphones. I plugged them into my HP Pavilion laptop's USB port to charge them using the charging cord that was in the box with the new headphones. I waited a very long time. They are still not charged after 2.5 hours. The little white light is still blinking.


What environment do you experience the issue in?

(noisy office, quiet kitchen, etc.)




When did you start to experience the issue? Did it work correctly previously?


Any troubleshooting steps you took

I'm still trying to figure the headphones out. I'm hoping that someone will be able to answer this so that I can get them charged and start using them soon.