Before creating a new topic, please search the Community to avoid creating duplicate threads. If you are posting about a problem, the more of the below details you can include (if applicable) the easier it will be for others to try and help.
Bose product name
(Quiet Comfort Earbuds, NC700, Portable Home Speaker, etc.)
Country
Firmware Version
(1.0.7, 4.8.1, 1.7.0, etc.)
App Version
(4.1.1, 13.0.2, etc.)
What devices were you using that were affected and what version are they on
(Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Detailed description of the issue and steps to reproduce
Where do you run into the issue?
When did you start to experience the issue? Did it work correctly previously?
Any troubleshooting steps you took