Bose product name
Bose NC 700 Headphones
Country
Australia
Firmware Version
1.8.2-11524 e0f7590
App Version
Bose Music
What devices were you using that were affected and what version are they on Using headphone with VOIP software on Windows 10 (e.g. Skype, Google Meet, Microsoft Team)
I have successfully paired my headphone to my laptop running Windows 10. It presents two profiles:
Stereo and Hands Free AG Audio.
Stereo seems to have better sound quality so when launching VOIP software such as Skype, I am trying to pick the Stereo headphones as speaker and Hands-Free AG Audio Profile as microphone.
Unfortunately, I can't hear anything using this setup. Microphone works fine.
If I choose both speaker and microphone to have the Hands-Free AG Audio Profile, both speaker and microphone work, but the sound on headphone is TERRIBLE and very very choppy.
How can I get my headphone to work on Stereo and microphone to work on Hands-Free AG Audio?
At the moment, to get around this issue, I setup my headphone as stereo but uses my laptop built-in microphone instead of hands-free ag Audio. This way the stereo still works. But I can't leave my seat during conference call as microphone is attached to my laptop 😞
Any help would be super appreciated. I really love the sound quality of this NC700, but buying this headset was supposedly for daily skype call at work.
Please help.