No volume indicator is displayed when changing volume using the ST300 universal remote control

Home Theater Speakers Archive
1

Hello,

 

I have newly purchased the SoundTouch 300 soundbar and connected it to LG TV (60UB850T) with HDMI ARC (SIMPLINK is on).

When I change the volume with the BOSE universal remote, the volume changes but without displaying any volume indicator on the screen.

 

Any idea what might be causing this?

 

Thankss

2

Hello ahmad.shami, 

 

Thanks for reaching out and welcome to the Bose Community Forums. 

 

I am sorry but as the Soundbar does not have a video signal, it will not indicate the volume change on the TV itself. 

 

I am sorry for any inconvinice caused at this time. 

 

Kind Regards, 

Vicky W - Community Support

3

Thank you for the reply, what about the Bose Soundbar 700? Does it have a video signal?

4

Soundbar 700 does show the volume bar when its connected with HDMI ARC. If it connected with Optical then there is no volume indicator.

5

Thanks Raji, could you please clarify with Sounbar 700:

 

Using the TV remote, do you see a volume indicator with sound level in numbers?

Using the Bose universal remote, do you see a volume indicator with sound level in numbers?

 

In my case with the SoundTouch 300:

Using the TV remote, I can see a volume indicator showing only or -. No sound level is displayed.
With the Bose universal remote, absolutely nothing is displayed when I change the volume.

6

What you describe is the usual behavoir. The TV cannot anticipate what the min and the max volume of the soundbar is, hence it is only showing or - .

The soundbar itself doesn't have a display to show its volume, but the app does.

 

This can be inconvenient to some people, but I think it might be the same for other competitors unless they have a display for that.

 

7

For me when I try to use tv remote for volume it gives message says something like there is external audio device is connected so this functionality is not available. When I use Bose universal remote I do see volume with numbers like "Volume 20".