Not connect bose app my soundsport free

Before creating a new topic, please search the Community to avoid creating duplicate threads. If you are posting about a problem, the more of the below details you can include (if applicable) the easier it will be for others to try and help. Go to for a helpful post on how to find relevant information, including your firmware and app version information!


Bose product name




Firmware Version


App Version


What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce


What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)


When did you start to experience the issue? Did it work correctly previously?


Any troubleshooting steps you took



Hey Ahsan143, 


Welcome to the Bose Community! We would love to assist you with this connection issue that you are now experiencing. 


If you could please correctly fill out the form above this will provide us with all the information we need to assist you further with this. 


We look forward to hearing back from you with more details.