Bose product name Bose QuietComfort 35 II
Country Russia, Moscow
Firmware Version 4.8.1
App Version 16.0
What devices were you using that were affected and what version are they on iPhone 11Pro
Detailed description of the issue and steps to reproduce Playback issue via Spotify streaming service is that after the track is played again, there is a slight interference, that is, the music seems to stop for a fraction of a second, as if the music has not fully loaded, although the music has been downloaded to the smartphone's memory. This issue occurs when I pause from headphones or from a smartphone.
What environment do you experience the issue in? At home
When did you start to experience the issue? Did it work correctly previously? This issue started when I started using Spotify music streaming service, but there is no such problem when I use Apple music streaming service
Any troubleshooting steps you took? Spotify support tried to help me, but this issue still exist.
The most interesting thing is that there is no such problem on other headphones: "Airpods 2", and such a problem does not arise with Apple Music streaming service, such a problem is only with Spotify.