Bose product name QC 35 II
Country USA
Firmware Version 4.81
App Version 16.0
What devices were you using that were affected and what version are they on - experience problem with no device connected
I use the headphones most nights for sleeping. The manufacture date is March 2018. The noise cancellation stopped working - it is very weak and hardly noticeable. This is my 3rd pair of Bose noise canceling headphones. They have all stopped working after 2-3 years of using. Is this to be expected? Should I have them repaired or buy new ones again?
What environment do you experience the issue in? home - noisy sometimes
When did you start to experience the issue? Did it work correctly previously?
A few days ago, yes was working well before
Any troubleshooting steps you took
Checked Bose to see if noise canceling was actually turned on and it is