Sound touch 135 series ll remote replace my Samsung 7000f series remote

 

Bose product name lifestyle soundTouch135 Series ll

I also have issues with it loosing the picture.  Is there an update to fix it?

Country

 

Detailed description of the issue and steps to reproduce

 

When did you start to experience the issue? Did it work correctly previously?

 

Additional gear used (e.g. instruments, mics, FX pedals, etc.)

Where did you experience the issue? (e.g. home, bar, performance hall, etc.)

 

Any troubleshooting steps you took

 

What devices were you using that were affected and what version are they on? (Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

 

App Version

 

Firmware Version

 

I’m using a 6 gen iPad and a iPhone 12 mini with updated 15.2 iOS.

 

the picture just goes away and I have to reset it.  Home use, unsure what app version I have or firmware of the system.