Before creating a new topic, please search the Community to avoid creating duplicate threads. If you are posting about a problem, the more of the below details you can include (if applicable) the easier it will be for others to try and help. Go to https://bose.life/2K1GbJl for a helpful post on how to find relevant information, including your firmware and app version information!
Bose product name
Soundtouch 30 Series III
Country
USA
Firmware Version
26.0.1
App Version
26.0.5
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
N/A - just looking at the display with nothing on
Detailed description of the issue and steps to reproduce
Yesterday I noticed a white vertical bar from top to bottom of the display screen. The clock still displays but the bar is through it. The rest of the display shows what is playing etc, except the white bar won't go away.
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
Kitchen
When did you start to experience the issue? Did it work correctly previously?
Yesterday
Any troubleshooting steps you took
Unplugged speaker, waited 5 min, plugged back in. Checked software app for update, none available, checked Bose support forum and googled it, nothing found.