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Bose product name Wave Soundtouch Series IV
Country USA
Firmware Version
App Version
What devices were you using that were affected and what version are they on SSK Cloud wireless Drive SSM-F100
Detailed description of the issue and steps to reproduce I uploaded multiple music files to the wireless drive, but I can't connect it to the sound touch using my iPhone app
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.) home office and kitchen
When did you start to experience the issue? Did it work correctly previously? This is my first attempt to connect
Any troubleshooting steps you took