Bose, please be honest with your customer about stock availability on surround speaker 700 or accept return beyond 90 days.
I bought sound bar and Bass module 700. At the time of purchase, surround speaker 700 was out of stock. Customer associate said it’ll be available in a month. I went ahead and purchased SB with Bass module. Now it’s been 6 months and still surround speaker 700 is still out of stock.
I am stuck with just SB and bass module. Please help how can I make complete sound system? I’d be thankful to site moderator and Bose if they can provide any solution. It has been frustrating experience. Please help!
wrote:
Bose, please be honest with your customer about stock availability on surround speaker 700 or accept return beyond 90 days.
I bought sound bar and Bass module 700. At the time of purchase, surround speaker 700 was out of stock. Customer associate said it’ll be available in a month. I went ahead and purchased SB with Bass module. Now it’s been 6 months and still surround speaker 700 is still out of stock.
I am stuck with just SB and bass module. Please help how can I make complete sound system? I’d be thankful to site moderator and Bose if they can provide any solution. It has been frustrating experience. Please help!
There is a worldwide chip shortage delaying new and current products alike throughout the world. It is affecting everything from cars to gaming consoles.
With high demand coupled with a small supply it is increasing their price. So I am unsurprised that this is also affecting Bose. Nobody is sure if it will be this year or the next when things will get back to normal.
Wikipedia - 2020–21 global chip shortage :
So I wouldn't blame Bose for this as there is a good chance that they don't know when supplies will get back to normal as it seems nobody does. This is a global issue affecting pretty much everyone.
If it’s global chip shortage, how are they stocking lifestyle 650? It uses same speakers so it’d be using same chip as well
wrote:
If it’s global chip shortage, how are they stocking lifestyle 650? It uses same speakers so it’d be using same chip as well
I expect that is due to the price difference & demand between the 700 (and its accessories) and the Lifestyle 650. Because of this difference and there being a greater demand in the market for SoundBars and wireless speakers, the 700 would naturally sell out faster if there was a shortage.
Since the 700 is around the same price as the first stimulus check and a 700 bar, rears, & sub would be the same price as the combined second stimulus check. I am sure that the 700 & its accessories were, and still are, very popular. Especially for those who purchased the SoundBar 700 the first time around and now had the extra money for the rears & sub.
If the 650 had the same price point & demand as the 700's, I would expect it too would be sold out at the moment. I would also point out that the 650 has also been out of stock a few times since the pandemic started. I also expect that 650 sales exceeded predictions thanks to people staying at home and the stimulus checks. After all the last stimulus check was $2k, effectively making it half price for those who wanted to purchase it.
I have also known people who have successfully purchased a PS5 during this chip shortage. One in particular had no idea about the shortage and just saw it in a store and brought it. They were surprised that there was an issue when I told them about it simply because they saw a few in the store when they got it. People can also purchase iPhones and iPads, yet Apple as one of the articles I shared above are also having issues. Just because people can purchase one item from a company does not mean that the company is entirely sold out of everything and they have to close up shop. Some items I am sure are also harder to source than others.
Some of the articles I shared above talk about how companies typically order chips months if not a year or two before they plan on manufacturing their products. When the pandemic hit, some companies reduced or fully cancelled their orders of chips believing that demand would affect their sales and they might go bankrupt manufacturing items that they believed would no longer be in demand (also in articles I shared).
I would not be surprised if people stuck at home during the pandemic decided to improve their home setup (possibly helped by the stimulus check) and Bose quickly exceeded sales predictions forecasted for a 2020 for their home theater speakers. So they would have had to increase orders with chip manufacturers and other parts suppliers around the world to keep up with the demand.
This would have happened not only with Bose but as we now know with multiple companies around the world.