soundbar 300 not purchased yet
Canada
Firmware Version
(1.0.7, 4.8.1, 1.7.0, etc.)
App Version
(4.1.1, 13.0.2, etc.)
What devices were you using that were affected and what version are they on
(Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Detailed description of the issue and steps to reproduce
What environment do you experience the issue in?
(noisy office, quiet kitchen, etc.)
When did you start to experience the issue? Did it work correctly previously?
Any troubleshooting steps you took