These suck... Who at Bose dropped the ball

Tried to connect my brand new glasses too 3 different machine through the app. All days wrong pin or password. I can connect through regular Bluetooth Clinton.... But the sound is so low I need to connect to the app. So hopefully there is a firm ware update for the lowest volume inn the world. If not these are going back...... Did any one out these on IG the real world before seeing them. Amazing sounds. But uselss in medium sound environment.....)


Bose product name tennor




Firmware Version get me connected to the app and I can tell you


App Version just downloaded but brass all won't connect to glasses


What devices were you using that were affected and what version are they on (e.ipad pixel 4a pixel 3

Detailed description of the issue and steps to reproduce


What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.) Beach, bar, office, sidewalk,  driving.... Isles. And I definitely have them at maxi volume. I did booster apps, Bluetooth version seafood, maximum volume limit removed....


When did you start to experience the issue? Did it work correctly previously?

Imeditaly and I see most people can not convert to the all either. 

Any troubleshooting steps you took

Restarted, l looked online pretty much everyone thinks the sound of great but easy way way too low..

Hi jnohs.


Sorry to hear about the volume issue you are having with your Frames. 


Please try troubleshooting it using the steps on this LINK.