I am trying to pair my headphones to a new Samsung A20 phone. I had previously had them paired to another Samsung phone different model. On my A20 I have the current Bose Connect App, Google Assistant installed . It only took the Bose retailer about 2 minutes to pair them originally as it is so simple if you know what the procedure is.I went to the Bose dealership yesterday which happened to shut it's doors for business that morning. Can anyone please help me ?