Update in Portable PA

i have a MacBook using catalina..the ts8 tone match is not updating ...pls help

Hi MBUQZ!

Thank you for posting, sorry to hear you're having this problem.

I'm including the steps for the firmware update here for reference: T4S/T8S Firmware Update

At which stage are you experiencing an issue? 

Are you seeing any error messages pop up on the Mac, or within the Bose updater window? If so, please provide some screenshots for reference.

Thanks!