I'm new to ControlSpace and am trying to get a system operational. I've been having problems connecting to the 1240 Dante Network card in Controlspace reliably. It says I need a firmware update but when I try to find the correct file it doesn'r seem to be in the Dante Firmware folder.
I found a help file PDF link here in the forums but for some reason I don't have access to view the topic. Can anyone advise please?
Trying to update ESP1240AD Dante card with correct firmware. Technical bullitan procedure above does not have the firmware that my PC has when I follow instructions. What is the correct file?
In the past the Dante card for the ESP FIXED IO supported 16x16 channels. We have upgraded this to 32x32 channels and therefor it will be seen as a different card.
Attached you will find a Technical Bulletin how to update.