What does this mean? "This 1608 error code indicates that the SoundTouch Music Server (the program which indexes the iTunes or Windows Media Player library on your computer) cannot communicate with our servers online."

Hello Bose,
in your Article about Error 1608 you write "This 1608 error code indicates that the SoundTouch Music Server (the program which indexes the iTunes or Windows Media Player library on your computer) cannot communicate with our servers online."
Why does the SoundTouch Music Server has to communicate with YOUR servers? I’am already logged in into my account after getting this error, what more do you need?
I have serious troubles with this error and i think I’ll send the equipment back and this statement only
confirms that idea…
Thank you,
Florian