Also, Peter, since you've upgraded your firmware, can you share with us if you'd sent your unit in to Bose for hardware fixes? I'm curious to see if the new firmware works as well on units that didn't go back to Bose as it does on the ones that did. Thanks!
Update:
Today, after 29 days my S1Pros are still holding their battery charge at 90/100 percent.
I'm on the road for a while so I will not be able to take another reading for at least five more days.
But at this point, I consider the fixes and new firmware a success, having excellently held up for one month (short one day...)
Thank you Bose (and ST) for your support in working on this problem.
Hi, PZ.
Please see this new discussion.
Bose Connect won't connect to S1 Pro after firmware update to version 7.1.5
Thank you,
Bose Pro Community Admin
I did it! I updated the firmware on all 4 of my S1 Pros. But it wasn't quite the painless procedure for me that other folks have had... (The story is long, sorry, but I did keep my composure and sense of humour 🙂
I got everything set up, all 4 with their jackets off, plugged in to AC with the power switch in the Standby position, laptop freshly booted and connected to the Internet, appropriate USB cable at the ready, not running the deprecated anti-virus, pizza standing by, away we go!
I downloaded the Updater software (very quick!) and ran the .EXE file. First problem! I didn't get the usual Microsoft warning about this s/w not coming from them. Didn't get anything happening, in fact. Poked around the computer, no sign of anything Bose running. So ... I deleted the download, rebooted, reconnected, re-downloaded, ran it and got the Microsoft warning! Yay! Told it to allow the install, launched the updater, got the updater web page with the pic of the S1, all is good. Ate first piece of pizza to celebrate.
Switched on S1 #1, connected the USB cable, waited for the web page to change as it said it would. And waited. Seemed to remember that someone had mentioned that it took 15 minutes, so I waited more than 15 minutes, ate another piece of pizza (Edit: Archtop Eddy referred to updating using iPhone and Bluetooth taking 15 minutes). Swapped the USB cable; I have several, they are all good cables, still nothing happened. Swapped to a different S1, still nothing. Checked the hidden icons, yes, Bose Updater seems to be running. Tried choosing a different product to update, nothing. Ate more pizza.
When all else fails, try turning it off and on again. I disconnected the S1 from the laptop, powered off the laptop and S1, powered them back on, back to the updater web page, and it did NOT show the pic of the S1. Hmm... Connected the S1 to the USB cable, its picture appeared on-screen, update took about 2 minutes.
Updated all 4, took around 10 minutes. Disconnected everything from USB, AC, all that. Checked with the Bose Connect software, all 4 show 100%. Finished pizza.
Now, time will tell.
Update: 10 days since my last post. The S1 Pro is still holding 100% according to the Connect app. It's been sitting off and unplugged.
I'm still believe the latest firmware update has handled my battery discharge situation.
Cheers, _Roger
Hi Roger,
Has yours had "The Fix" or just the updated firmware???
Cheers,
Chris
Update: I returned from my trip and just checked my S1Pros which both were "fixed" at the Bose shop and using the new firmware 7.1.5.
After 35 days, the battery charge has finally dropped a bit -- to 90%. Six days ago it was at 100% so sometime in the last six days it dropped to 90%.
I'd like to continue testing for a bit longer to see when it drops to 80%. However, I may not get that opportunity as I may need to use the S1Pros for some upcoming gigs.
Overall, I'm pleased with the test results. It essentially lasted a month without a notable battery drain. A month is more than plenty under normal circumstances.
So in conclusion I'd say:
-- Upgrade your firmware to 7.1.5 (the most important thing you can do)
-- After that, if you still suspect a hardware problem, work with Bose support as ST has note in earlier posts.
-- For practical purposes, charge up your batteries before each gig.
If you are a Apple user the Bose Updater does not open.
in your browser open a Google Chrome & access Bose firmware. Mine loaded very quickly.
im not sending mine in until I evaluate the difference.
I don’t want to risk my speakers being bumped around and damaged. Too many posts stating, no difference in the battery drain issue after they were serviced
Mixer posted:If you are a Apple user the Bose Updater does not open.
in your browser open a Google Chrome & access Bose firmware. Mine loaded very quickly.
im not sending mine in until I evaluate the difference.I don’t want to risk my speakers being bumped around and damaged. Too many posts stating, no difference in the battery drain issue after they were serviced
Only because the repair was either not done or done incorrectly. We were instructed to send them back so the proper repair could be done. I finally get home today and will open my twice returned speakers, make sure the firmware is updated and charge them up. I will need to gig one tomorrow, but will otherwise keep track of how they hold the charge. So far the few reports from others have been excellent.
Chris M posted:Hi Roger,
Has yours had "The Fix" or just the updated firmware???
Cheers,
Chris
This unit is a replacement unit for one I bought early on. This unit has not had "The Fix", only the latest firmware update. Cheers, _Roger
Thanks _Roger.
Before any hardware fixes or the latest firmware update, about how long did it take for the battery to drain from 100% to 90%?
DavidE2 posted:Before any hardware fixes or the latest firmware update, about how long did it take for the battery to drain from 100% to 90%?
Hi David. I assume this question is for me...
Before the hardware fixes and latest firmware upgrades, it would totally drain within a week. Never measured it then for a drain just to 90 percent.
After the hardware fix, but before the firmware upgrade, it drained to 80 percent in just 6 days (less than one week).
After upgrading the firmware in a "fixed" unit, it held at 100 percent for a month and did not drain to 90 percent until after 35 days (five weeks).
For this reason, I believe the most important thing you can do to improve battery drainage performance is to upgrade your unit with the new firmware.
Archtop Eddy posted:DavidE2 posted:Before any hardware fixes or the latest firmware update, about how long did it take for the battery to drain from 100% to 90%?
Hi David. I assume this question is for me...
Before the hardware fixes and latest firmware upgrades, it would totally drain within a week. Never measured it then for a drain just to 90 percent.
After the hardware fix, but before the firmware upgrade, it drained to 80 percent in just 6 days (less than one week).
After upgrading the firmware in a "fixed" unit, it held at 100 percent for a month and did not drain to 90 percent until after 35 days (five weeks).
For this reason, I believe the most important thing you can do to improve battery drainage performance is to upgrade your unit with the new firmware.
For anybody really, but that’s a big help. I do think the firmware on its own makes a huge difference.
Update: My two S1-Pro units (both fixed at Bose and both with the upgraded firmware 7.1.5) are showing 80 percent on battery power after five weeks without a recharge.
Archtop Eddy posted:Update: My two S1-Pro units (both fixed at Bose and both with the upgraded firmware 7.1.5) are showing 80 percent on battery power after five weeks without a recharge.
Interesting. I would have expected better results.
DavidE2 posted:Archtop Eddy posted:Update: My two S1-Pro units (both fixed at Bose and both with the upgraded firmware 7.1.5) are showing 80 percent on battery power after five weeks without a recharge.
Interesting. I would have expected better results.
Agreed. If my cheap battery-powered devices can keep a charge for months on end... (Yes, even considering that it should keep its configuration information and stuff. I just found a cheap MP3 player that I thought I'd lost literally years ago. Its battery was dead, but on charging it up, it remembered its pairing and wireless network connections, and all the music that had been on it.)
I've done the firmware update but had no hardware repair done. My (pro audio) dealer has attempted to get in touch with their Bose rep since NAMM with no reply. Sigh, I guess I'll poke them tomorrow.
Dave O'Heare posted:DavidE2 posted:Archtop Eddy posted:Update: My two S1-Pro units (both fixed at Bose and both with the upgraded firmware 7.1.5) are showing 80 percent on battery power after five weeks without a recharge.
Interesting. I would have expected better results.
Agreed. If my cheap battery-powered devices can keep a charge for months on end... (Yes, even considering that it should keep its configuration information and stuff. I just found a cheap MP3 player that I thought I'd lost literally years ago. Its battery was dead, but on charging it up, it remembered its pairing and wireless network connections, and all the music that had been on it.)
I've done the firmware update but had no hardware repair done. My (pro audio) dealer has attempted to get in touch with their Bose rep since NAMM with no reply. Sigh, I guess I'll poke them tomorrow.
OOPS and a BIG OOPS!! Typo when I posted this...
I should have said my two S1-Pros are showing 90 percent on battery power after five weeks.
Today is day 43 and they're still showing 90 percent.
Sorry for any angst I may have caused. 
Update: Today marks 49 days -- seven full weeks -- and my two S1 Pros continue to show four flashes and 90 percent.
For me, the new firmware appears to be the game-changer and I highly encourage everyone to load it up.
I know a few of you who were having problems also upgraded your units to the new firmware. How has it worked for you?
Given how quiet the traffic has been around here, I'm guessing it's working well for you. But speak up; let us know.
I received my prepaid return from Bose but hadn’t downloaded the update. When I did it seemed to solve the problem for me. Since I haven’t been able to go as long as you did with out using my Bose I appreciate the update. Thank you!