Password lock on PM8500

Marouane · June 4, 2023, 12:04am

Hello I have a password problem on a PM8500 amplifier if you can help me please

TomH · June 9, 2023, 9:11pm

Hi, I have the same problem with a PM4250, hope you can help me.
Thanks in advance

Val · June 10, 2023, 1:03pm

Hi! I have the same problem on my pm8500, even on controlSpace they ask me the password? Does someone can help me?
Thank!

TomH · July 15, 2023, 6:50pm

FYI, I had access to the amplifier, but after the update of the firmware with controlspace over USB, it suddenly ask for a 5 digit code

Conj67 · August 23, 2023, 8:57pm

Hello

Do you have an answer to solve the password problem?
I have a pm8250 just bought.

Best regards

Vmc

mustech · October 24, 2023, 11:47am

Hello Chris

Joining in to say we’ve had the same problem and need to reset the password on a PM8500.
Lock is both on the panel and USB via ControlSpace so can’t seem to reset it from there either.

Best,

G

dinhquang · December 14, 2023, 11:31am

Hello. pm4500 screen locked please show me the password to open it. thanks a lot.

EC-ASP · December 14, 2023, 11:33am

There is a thread about the PM4500 password recovery.

Peer · December 14, 2023, 11:34am

Hello!
I have the same request for a PowerMatch PM8250 (only version with USB) which is locked and the customer has forgotten the password.
I can’t get any further with Controlspace Designe.
Can you tell me how to unlock it?

Kind regards,
Peer

Peer · December 20, 2023, 4:48pm

Hello dear ProSound Community,
I have a Bose PowerMatch 8250 with USB.
Unfortunately there is no password for it.
I have already tried to reset it with the ControSpace Designer, but unfortunately it does not establish a connection.
Can anyone here help or provide support on how to reset the code?
Many thanks in advance for your help.
Peer

Frank · January 23, 2024, 1:49pm

Same for me. Need to reset panel Password for a PM8500 non network version
thanks

eli · February 13, 2024, 2:25am

I am having the same issue, the I have a client that bought a facility and the Amps are locked out with a 5 digit pin code. Can someone fill me in on how to bypass or reset the amps? Thanks

JoConcepts · June 6, 2024, 9:28am

Hi,

I have the same problem. Can someone help me witch the code to enter the menu of the amplifier.
Thx

spencer · June 9, 2024, 10:41am

Please my Pm8500 is locked I need the code to unlock it

khalos1 · July 28, 2024, 6:00am

I also need to unlock it. If you can help me, my email is chcsiqueira@yahoo.com.br.
Another detail: The Bose PM8500 amplifier turns off for one minute after being turned on and turns back on after one minute, making a loop. Is it a configuration or a defect?

EC-ASP · August 7, 2024, 8:26am

That loop sounds like a faulty power supply to me, but I don’t have a PM8500 so take it with a grain of salt.

vkjuraiz · August 21, 2024, 9:18am

Hello ChrisJ-at-Bose,

can you send me this info too? I have PM8500 with a unknown password…

Thank you!

tholian · August 23, 2024, 2:14pm

I have just acquired one from a Church install and am unfortunately having problems with the password lockout too, I have tried connecting via usb and using the software but the usb panel lock sequence is still required.

Also, if I just connect this to a 10amp circuit with no speakers just to configure it via usb, am I at risk of damaging the unit or should I just wait until I am on another 15amp?

Thanks for your time and help!

EC-ASP · September 6, 2024, 9:47am

10 amps at 120VAC is 1.2 kW., which should be fine unless you are actually using it.
Mind the specs though, 15A is not enough for the maximum inrush current for some versions/configurations.

Farmersound · November 8, 2024, 2:43pm

I am having problems unlocking a PM8500.
I have tried using Controlspace Design but it also ask for 5 digits code.
Secondly I can only update firmware to v2.220.
Hope that Chris is still here.